Effective Date: September 14, 2026
Welcome to ItsSecureAV. These Terms & Conditions (“Terms”) govern your access to and use of the ItsSecureAV website, products, services, and related assistance.
ItsSecureAV is owned and operated by TotalDigitalShield LLC, a company doing business in the United States.
TotalDigitalShield LLC
30 North Gould Street, Suite R
Sheridan, WY 82801
United States
By accessing, browsing, or purchasing from ItsSecureAV, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the website.
1. About ItsSecureAV
ItsSecureAV operates as an online seller of computers, computer peripheral devices, accessories, and related technology products.
Depending on availability, our website may also provide general product guidance or technology-related assistance.
Products, services, features, prices, and availability may change at any time without prior notice.
2. Website Use
You agree to use the ItsSecureAV website only for lawful purposes.
You must not use the website to:
- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with website functionality or security.
- Introduce malicious software or harmful code.
- Use automated systems in a manner that disrupts the website.
- Submit false, misleading, or fraudulent information.
- Misuse another person’s account or personal information.
- Engage in activity that could harm ItsSecureAV, its customers, or service providers.
We may restrict or terminate access to the website when we reasonably believe these Terms have been violated.
3. Product Information
We make reasonable efforts to present product descriptions, specifications, images, compatibility information, and other product details accurately.
However, product information may occasionally contain errors, omissions, or outdated information.
Product images may also vary slightly from the actual product because of manufacturer updates, screen settings, photography, packaging changes, or other factors.
Where manufacturer specifications are provided, customers should review the applicable product information before purchasing.
4. Product Availability
Products displayed on ItsSecureAV are subject to availability.
Adding an item to a shopping cart does not necessarily guarantee that the item will remain available until checkout or order fulfillment.
We reserve the right to limit quantities, discontinue products, or correct product availability information when necessary.
If an ordered product becomes unavailable, we may contact you regarding available alternatives or provide an appropriate refund where applicable.
5. Prices and Taxes
Prices displayed on the website may change without notice.
Applicable sales tax, use tax, shipping charges, or other applicable charges may be added to an order where required.
The final amount payable will be shown during the applicable checkout process before an order is submitted.
We reserve the right to correct pricing errors or other listing errors. If an order was placed using an obvious pricing error, we may contact the customer before fulfilling the order.
6. Orders
Submitting an order constitutes a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.
We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:
- Product availability issues.
- Suspected fraudulent activity.
- Incorrect pricing or product information.
- Payment authorization problems.
- Shipping restrictions.
- Duplicate or unusually large orders.
- Errors in the ordering system.
- Other circumstances that prevent reasonable fulfillment.
If we cancel an order after payment has been received, we will provide an applicable refund through the appropriate payment method.
7. Payment
Orders must be paid using an accepted payment method available during checkout.
Payment information may be processed by third-party payment providers.
You represent that you are authorized to use the payment method submitted for your purchase.
If payment cannot be authorized or completed, we may be unable to process or fulfill the order.
8. Shipping and Delivery
We may use third-party carriers and delivery services to ship purchased products.
Shipping charges, available delivery methods, estimated processing times, and delivery estimates may be displayed during checkout or through applicable shipping information.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, customs requirements, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
Additional shipping details are provided in our Shipping & Delivery Policy.
9. Returns and Refunds
Returns and refunds are subject to our applicable Return & Refund Policy.
Before returning a product, customers should review the applicable return requirements, including eligibility periods, product condition requirements, exclusions, and return procedures.
Some products may have specific return restrictions.
10. Order Cancellation
Customers may request cancellation of an order before it enters a stage where cancellation is no longer reasonably possible.
Once an order has been processed, packaged, or shipped, cancellation may not be available.
Any refund resulting from an approved cancellation will be handled according to our applicable cancellation and refund procedures.
11. Warranty
Products may be covered by a manufacturer’s warranty or another warranty specifically identified with the product.
Warranty coverage, duration, exclusions, and claim procedures can differ between products and manufacturers.
Unless expressly stated otherwise, ItsSecureAV does not create or extend a manufacturer’s warranty.
Customers should review the warranty information applicable to the specific product purchased.
12. Technology Assistance
ItsSecureAV may provide general technology or product assistance depending on the service offered.
Such assistance may include general guidance concerning computer products, peripheral devices, installation, configuration, compatibility, or common technical issues.
Technology assistance does not guarantee that a particular technical issue will be resolved.
Customers remain responsible for maintaining appropriate backups of their files and data before performing installations, updates, configuration changes, troubleshooting, or other technical procedures.
13. Customer Responsibility for Data
Before sending a computer, storage device, or other equipment for service, assistance, return, replacement, or warranty evaluation, customers should back up important information and remove personal or confidential data when appropriate.
ItsSecureAV is not responsible for loss of customer data that occurs during product handling, troubleshooting, repair, replacement, or other service activity except where responsibility cannot legally be excluded.
14. Intellectual Property
The ItsSecureAV website and its content may include text, graphics, photographs, logos, designs, product information, software, and other materials protected by intellectual-property laws.
Unless otherwise stated, website content owned by ItsSecureAV or TotalDigitalShield LLC may not be copied, reproduced, modified, distributed, republished, or commercially exploited without appropriate authorization.
Third-party trademarks, product names, logos, and brand names remain the property of their respective owners.
15. User-Submitted Content
If the website allows customers to submit reviews, comments, feedback, photographs, or other content, you are responsible for ensuring that your submission is lawful and does not violate another person’s rights.
You should not submit:
- False or misleading information.
- Confidential information belonging to another person.
- Malicious software or harmful material.
- Content that violates applicable law.
- Content that infringes intellectual-property rights.
- Personal information that you do not have permission to disclose.
We may remove content that violates these Terms or applicable law.
16. Third-Party Services
ItsSecureAV may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, manufacturers, and other technology providers.
Third-party services may operate under their own terms and privacy policies.
ItsSecureAV is not responsible for the independent practices, availability, content, or policies of third-party services.
17. Advertising and Analytics
ItsSecureAV may use advertising and analytics services, including Google Ads, to promote products, measure advertising performance, understand website activity, and improve marketing efforts.
The use of advertising technologies is subject to our Privacy Policy and applicable consent requirements.
Information concerning cookies, advertising technologies, and related choices is described in our Privacy Policy and Cookie Policy.
18. Website Accuracy and Availability
We attempt to keep the website information current and functional, but we do not guarantee that:
- Every product description is error-free.
- Product availability is always current.
- Website content is continuously available.
- Website features will always operate without interruption.
- Information will always be completely accurate or current.
- The website will be free from technical defects or harmful components.
We may modify, suspend, or discontinue portions of the website at any time.
19. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the ItsSecureAV website and its general content are provided on an “as available” basis without warranties beyond those that cannot legally be excluded.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or suitable for every particular purpose.
Nothing in these Terms is intended to exclude a warranty or consumer protection right that applicable law does not allow us to exclude.
20. Limitation of Liability
To the maximum extent permitted by applicable law, TotalDigitalShield LLC and ItsSecureAV will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use of the website or services, except where such limitation is prohibited by law.
Nothing in these Terms limits liability where applicable law prohibits such limitation.
21. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
This provision does not apply where applicable law prevents such an obligation.
22. Privacy
Your use of ItsSecureAV is also subject to our Privacy Policy, which explains how information may be collected, used, and disclosed.
Please review the Privacy Policy before using the website or submitting personal information.
23. Changes to These Terms
We may update these Terms when our website, products, services, business practices, or legal requirements change.
The updated version will be posted on this page with a revised effective date.
Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.
24. Governing Law
These Terms will be interpreted according to applicable laws of the United States and the applicable laws of the relevant jurisdiction, subject to any mandatory consumer-protection laws that apply to you.
Nothing in these Terms is intended to take away rights that consumers cannot legally waive.
25. Severability
If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
26. Entire Agreement
These Terms, together with applicable policies and notices referenced on the ItsSecureAV website, constitute the terms governing your use of the website and applicable purchases, unless a separate written agreement applies.
27. Contact Us
If you have questions regarding these Terms & Conditions, products, orders, or services, please contact us.
ItsSecureAV
Owned and operated by TotalDigitalShield LLC
Address:
30 North Gould Street, Suite R
Sheridan, WY 82801
United States
Email: customer@itssecureav.com
Phone: 1857-554-0943
We appreciate your interest in ItsSecureAV and encourage you to review all applicable policies before completing a purchase.